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Podcast
Socoda x DJUST: From 3 hours to under 30 minutes per order
How Socoda integrated AI into its B2B ordering processes and reduced processing times by a factor of six.
DJUST &
Socoda
Listen to this episode now
How Socoda integrated AI into its B2B ordering processes and reduced processing times by a factor of six.
Socoda, France’s leading distributor to independent retailers, used to process numerous B2B orders every day using time-consuming manual processes.
In this episode, Capucine and Pierre give a candid account of how they launched and built an AI project with DJUST: the obstacles, the decisions, and what this has actually changed in their operations.
✅ Key points
01 I Why Socoda decided to take the plunge
Operational pressure, order volumes and the limitations of manual processes drove the team to seek a different solution.
02 I How the project was built
From design to go-live: the stages, technical choices, and what really took time.
03 I What caused the bottlenecks (and how they overcame them)
The real friction points: organisational, technical and human, and the trade-offs that enabled progress.
04 I What AI really changes on a day-to-day basis
Not just a promise: feedback from the field, from both teams and buyers, following the roll-out.
