Hello Pomelo: the tech agency dedicated to your B2B e-commerce projects

Hello Pomelo supports mid-sized companies and SMEs in the design, development, evolution, and migration of their e-commerce platforms. Our expertise: designing bespoke digital solutions for business teams and interconnecting them with their IT systems, thanks to a cross-functional vision of IT challenges.

The tech partner for your business goals

For 10 years, Hello Pomelo has been working across the entire IT ecosystem through two complementary divisions: Sales IT, to accelerate commercial performance, and Ops IT, to make operations reliable and secure. The agency supports French mid-sized companies and SMEs with a cross-functional vision. From a comprehensive understanding of your ecosystem and business challenges to the selection and integration of solutions tailored to your information system, Hello Pomelo supports you at every stage of your IT transformation.

Key clients: Chaumet, BNP, Tereos, leboncoin, Enovos, Homair, Grosjean Bois, Htube

Client testimonial

Antoine Plus, E-commerce Project Director, talks about DJUST

Antoine Plus, E-commerce Project Director at Hello Pomelo

As B2B e-commerce experts, we are constantly looking for the market solutions best suited to our clients' needs (distributors, manufacturers, and purchasing groups). In recent years, DJUST has become a robust solution that has successfully integrated B2B challenges, allowing us to build scalable and long-lasting solutions.

4 benefits:

1. B2B e-commerce as a pillar of your IT system

Hello Pomelo treats your e-commerce as a strategic component of your information system, rather than an isolated channel. Platforms are always connected and adapted to your ERP, PIM, CRM, and your entire ecosystem to sustainably support your commercial performance.

2. Expertise in B2B e-commerce challenges

Drawing on its expertise, Hello Pomelo understands the specificities and challenges of B2B journeys and designs platforms tailored to B2B requirements: omnichannel, account and rights management, personalized pricing, complex catalogs, multi-entity support, and inventory and order management, all while offering a customer experience as seamless as the best B2C sites.

3. An agnostic and bespoke approach

The Hello Pomelo methodology is proven on B2B e-commerce projects, and their approach remains agnostic in the choice of solutions to advise you on the architecture, technologies, and platforms that are truly adapted to your needs, your IT system, and your ambitions.

4. Long-term support

From defining your challenges and analyzing your ecosystem to design, continuous platform integration and evolution, and application maintenance, Hello Pomelo supports its clients for the long haul. A true, one-stop tech partner to evolve your B2B client portal in line with your IT systems and business goals.

Two pillars for transforming your IT system

Hello Pomelo structures its services into two complementary areas: Sales IT to accelerate commercial performance, and Ops IT to secure the infrastructure that supports it.

Sales IT: accelerating commercial performance

Custom B2B e-commerce (DJUST, Sylius, OroCommerce, Magento, Shopify)
PIM and DAM integration, creation of high-ROI digital experiences, and custom business software development (bespoke web and mobile applications)
Microsoft Business Central ERP integrator (integration, migration, maintenance)

Ops IT: ensuring reliable and secure operations

Cloud infrastructure & multi-provider managed services (AWS, Azure, OVH, Digital Ocean)
24/7 monitoring, cybersecurity, and cloud cost optimization
Data governance and data platform integration
Modernization of your legacy applications (code refactoring, maintenance, application redesign)

From audit to post-launch support: a 4-step method

Every project begins with a deep understanding of your business and your existing IT system. And it doesn't end at go-live.

Step 1: Audit & scoping

Identifying pain points in your application and IT system, defining objectives, and drafting specifications. The goal: to clarify your situation before starting any development.

Application and IT infrastructure audit
Drafting ERP and e-commerce specifications
Defining functional priorities with your business teams

Step 2: Design & User Experience

Hello Pomelo designs interfaces tailored to professional needs, ensuring your B2B buyers are self-sufficient and your sales teams save time.

B2B purchasing journey design (replenishment, quotes, approval workflows)
Optimizing customer self-service on the platform
Multichannel and multisite digital experiences

Step 3: Development & Technical Integration

Hello Pomelo teams work in an agile environment, with a special focus on connecting your e-commerce platform to your ERP for automated workflows that eliminate manual data entry.

ERP integration for Microsoft Business Central, SAP, Sage, and Cegid
PIM and DAM connectivity for centralized product data
Multi-provider cloud deployment (AWS, Azure, GCP, OVH)

Step 4: Managed Services & Continuous Optimization

Going live is not the end of the project. Hello Pomelo secures, optimizes, and evolves your applications with confidence, providing daily monitoring and maintenance.

Managed services and ongoing application support
24/7 infrastructure monitoring
Version upgrades and functional enhancements

Why the DJUST x Hello Pomelo partnership makes a difference

Hello Pomelo has selected DJUST as one of its preferred solutions for B2B e-commerce. The agency brings a comprehensive IT systems perspective to this partnership: every DJUST deployment is designed in alignment with your ERP, cloud infrastructure, and business tools.

4 key points of the partnership:

1. End-to-end integrated design

Hello Pomelo connects DJUST to your ERP (Business Central, SAP, Sage, etc.), your PIM, and your cloud tools so that your B2B platform functions as a cohesive system, not an isolated tool.

2. DJUST within a controlled ecosystem

With its B2B e-commerce expertise and dedicated ERP division, Hello Pomelo can scale your sales stack while maintaining complete IT system consistency.

3. Long-term commitment, not just project-based

Hello Pomelo provides ongoing maintenance, DJUST version upgrades, and continuous improvements. The platform grows with your business, ensuring you work with the same team at every stage.

4. 20% average increase in customer satisfaction

The DJUST platform delivers an average 20% boost in customer satisfaction. Hello Pomelo ensures a technical integration that allows you to fully leverage this performance.

How long does a DJUST project with Hello Pomelo take?

An initial deployment typically takes 3 to 6 months, depending on the complexity of the IT integrations. The relationship doesn't end there: Hello Pomelo then provides ongoing maintenance and continuous platform upgrades.

Why choose Hello Pomelo to integrate DJUST?

Hello Pomelo doesn't treat your DJUST project as an isolated e-commerce site, but as a component of your sales information system. The agency connects DJUST to your ERP, PIM, and cloud infrastructure for automated workflows and consistency across all your business tools.

Can Hello Pomelo migrate my existing site to DJUST?

Yes. Hello Pomelo supports migrations from other B2B e-commerce solutions (OroCommerce, Sylius, Magento, etc.) to DJUST, with a focus on business continuity, data migration, and maintaining existing IT integrations.

What type of companies does Hello Pomelo support on DJUST?

Primarily B2B mid-market companies and SMEs, including distributors, manufacturers, and wholesalers. These are businesses looking to digitize their order-taking processes and integrate them with their existing systems (such as Microsoft Business Central, SAP, Sage, or Cegid ERPs).