Hello Pomelo: the tech agency dedicated to your B2B e-commerce projects

Hello Pomelo supports mid-sized companies and SMEs in the design, development, evolution, and migration of their e-commerce platforms. Our expertise: designing bespoke digital solutions for business teams and interconnecting them with their IT systems, thanks to a cross-functional vision of IT challenges.

The tech partner for your business goals

For 10 years, Hello Pomelo has been working across the entire IT ecosystem through two complementary pillars: Sales IT, to accelerate commercial performance, and Ops IT, to make operations reliable and secure. The agency supports French mid-sized companies and SMEs with a cross-functional vision. From a comprehensive understanding of your ecosystem and business challenges to the selection and integration of solutions tailored to your IT system, Hello Pomelo supports you at every stage of your IT transformation.

Key clients: Chaumet, BNP, Tereos, leboncoin, Enovos, Homair, Grosjean Bois, Htube

4 benefits:

1. B2B e-commerce as a pillar of your IT system

Hello Pomelo treats your e-commerce as a strategic component of your IT system, rather than an isolated channel. Platforms are always connected and adapted to your ERP, PIM, CRM, and your entire ecosystem to sustainably support your commercial performance.

2. Expertise in B2B e-commerce challenges

Drawing on its expertise, Hello Pomelo understands the specificities and challenges of B2B journeys and designs platforms tailored to B2B requirements: omnichannel capabilities, account and permission management, personalized pricing, complex catalogs, multi-entity support, and inventory and order management, all while offering a customer experience as seamless as the best B2C sites.

3. An agnostic and bespoke approach

The Hello Pomelo methodology is proven in B2B e-commerce projects, and our approach remains agnostic in the choice of solutions, allowing us to recommend the architecture, technologies, and platforms truly suited to your needs, your IT system, and your ambitions.

4. Long-term support

From scoping your challenges and analyzing your ecosystem to design, integration, continuous platform evolution, and managed services, Hello Pomelo supports its clients over the long term. A true, single tech partner to evolve your B2B customer portal in line with your IT system and business goals.

Two pillars for transforming your IT system

Hello Pomelo organizes its services into two complementary areas: Sales IT to accelerate commercial performance, and Ops IT to secure the infrastructure that supports it.

Sales IS: accelerate commercial performance

Custom B2B e-commerce (DJUST, Sylius, OroCommerce, Magento, Shopify)
PIM and DAM integration and high-ROI digital experience creation. Custom business software development (bespoke web and mobile applications)
Microsoft Business Central ERP integrator (integration, migration, managed services)

Ops IS: make operations reliable and secure

Cloud infrastructure & multi-provider managed services (AWS, Azure, OVH, Digital Ocean)
24/7 monitoring, cybersecurity, and cloud cost optimization
Data governance and data platform integration
Modernization of your legacy applications (code refactoring, managed services, application redesign)

From audit to post-launch support: a 4-step method

Every project begins with a deep understanding of your business and your existing IS. And it doesn't end at go-live.

Step 1: Audit & scoping

Identifying pain points in your application and IS, defining objectives, and drafting specifications. The goal: clarify your situation before starting any development.

Application and IT infrastructure audit
Drafting ERP and e-commerce specifications
Defining functional priorities with your business teams

Step 2: Design & user experience

Hello Pomelo designs interfaces tailored to professional use: ensuring your B2B buyers are autonomous and your sales teams save time.

B2B purchasing journey design (replenishment, quotes, approval)
Optimizing customer autonomy on the platform
Multichannel and multisite digital experiences

Step 3: Development & technical integration

The Hello Pomelo team works in an agile environment, focusing specifically on the connections between your e-commerce platform and your ERP to ensure automated workflows without manual data entry.

ERP integration for Microsoft Business Central, SAP, Sage, and Cegid
PIM and DAM connection for centralized product data
Multi-provider cloud deployment (AWS, Azure, GCP, OVH)

Step 4: Managed services & continuous optimization

Going live is not the end of the project. Hello Pomelo secures, optimizes, and evolves your applications with confidence, providing daily monitoring and maintenance.

Managed services and ongoing application support
24/7 infrastructure monitoring
Version upgrades and functional enhancements

Why the DJUST x Hello Pomelo partnership makes a difference

Hello Pomelo has adopted DJUST as one of its preferred solutions for B2B e-commerce. The agency brings a comprehensive IT perspective to this partnership: every DJUST deployment is designed in connection with your ERP, cloud infrastructure, and business tools.

4 key points of the partnership:

1. End-to-end integrated design

Hello Pomelo connects DJUST to your ERP (Business Central, SAP, Sage, etc.), your PIM, and your cloud tools so that your B2B platform functions as a cohesive system, not as an isolated tool.

2. DJUST within a controlled ecosystem

With its B2B e-commerce expertise and dedicated ERP division, Hello Pomelo can scale your sales stack without ever compromising the consistency of your IT system.

3. Long-term commitment, not just project-based

Hello Pomelo handles managed services, DJUST version upgrades, and continuous improvements. The platform evolves alongside your business, without the need to change partners at every stage.

4. +20% average increase in customer satisfaction

The DJUST platform delivers an average 20% boost in customer satisfaction. Hello Pomelo ensures a technical integration that allows you to fully leverage this performance.